- Item Type: Coffee Mugs
- Material: Ceramic
- Ceramic Type: Porcelain
- Capacity: 300 ml
- Size: 7.5 x 10 cm
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So beautiful identical image
Lovely cup, buy a gift was packed in foam it all together. There Is a slight smell but I think namoyu and all the work, the horn is small scratches apparently bad zakrasilos and little barely notable point at eyes. Contact the store happy, all problems are solved immediately, respect and good sales♥♥♥
Mug pretty, but was with pokorezhena on one side. In spite of your child
nice quality. shipping took around a month.
Amazing quality and a really good size. Satisfied!
Sweet Little noggin))) Came a month!
Take long delivery more than 2 months
Beauty. Packaged, the mug is very fragile, easy. Handle is comfortable for baby. Very happy
Cool mug! Ordered a gift, now order and myself)) carefully packaged, had the integrity
Its lovely. It was in a great packing.
Cool, cute, comfortable. Not Sure at first whether to take, because they do not know whether it is convenient to drink out of it, but all good, discomfort during use drinks do not feel. Smell clay, but not strong. It is the whole piece, tick as it was packed very carefully, took a huge box. Was in how to handle, but small. Satisfied with the order. Did not communicate with.
Very cute mug, fully consistent with the description. The parcel was very well packed, even mail not able to damage this wonderful mug. Take great pleasure, tea and other drink does not turn. Recommend product and store!
Very cute mug)) ordered as a gift, so contact the store and ask the pack as much as possible, so it does not break. Thank you for the responsiveness and mug!
Mug beautiful, cute, the only downside is a little cleavage at the bottom of the mug, but not essential
Reach Novosibirsk for 8 weeks, was in the thick foam, reached a whole. No chips. Looks very cute)
Noggin is fully consistent with the picture, very cute!!! Packed is great, foam, all together! Thank You, received YaNAO after 4 weeks.