SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homespotsupplies (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://homespotsupplies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like
мощная штука) удобные насадки
Посылку получил 04.02.2019.Продавцу Shanghai Jenny Большое спасибо очень быстро. Вроде все работает. Пока не опробывал. Товар отличный. Накачивает и удерживает воздух надежно.
Долго ждал, но получил товар в итоге. Все работает - качает, пукает как надо. Все исправно. Прогнозы делать не буду, но и сам надеюсь на долговременное использование. Рекомендую девайс, если 60 дней - нормально для ожидания.
As described. excellent.
Track number online mail To Russia. Device looks solid work is not checked (Tube not засорились...).
Really works. Ликвидировал blockage in the kitchen. 2 big nozzle tightly on the machine, and 2 small sit well, very loose. Delivery 24 days.
Доставка до Москвы 40 дней. Трек отслеживается полностью: отправление из Китая, по России подробно. Насос упакован в целлофановый пакет. Соответствует описанию и фотографии. Качество хорошее, работает.
Beast this unit. Worried as it drain and фановые pipe not spoiled. Very strong peel.
It's fast, good packaging. The air pressure is not bad, but should be checked in. Later will add a review. As long as a
Was pleasantly surprised… But it's Shop respect
чудо приборчик получен в целости. почта была аккуратна )) в комплекте 4 насадки разного размера, для разных задач. инструкция на китайском, перевёл и поржал. (4 размера тошноты - это про насадки) пыхнул в старую чугунную ванну, так с перелива все пауки повылетали. как кто-то писал в отзывах, пластиковые трубы могут начинать течь и вылетать вааще. так что без фанатизма )) пока доволен девайсом, будем ждать серъезных задач. под красным колпачком походу вариант какого-то расширения возможностей. спасибо продавцу! 5 балов !!!
Good goods, very fast shipping, Excellent store!
Отличная вещь, не пренебрегайте клеёнкой которая идёт в комплекте, а то рискуете быть забрызганым))) Аппарат классный, качественный, пластик не вонючий, крепкий.
Thank you very much
доставка до Солигорска 19 дней, товар отличный, упаковка хорошая,все целое,товар и продавца рекомендую.
Goods reached within 15 days. Inside the package accessories пневмовантуза were wrapped in paralon. Separate components packaged included. Rubber little wrinkle. But it's probably not critical. The instructions were not included. Ask the store to send instructions in electronic form. As I understand there is 1-2 Sheet mainly with pictures. Seller referred to in item description and this myself. THE principle of operation of the device he understood. Tested in "Laboratory" conditions. The device working. THE "field" conditions not tried. Agree with the opinion of other buyers of this product that use it to be careful. Too much накачаешь pressure-begin to flow pipe.
не знаю, как с большим засором, но с маленьким в раковине справился.Насадки эластичные.подходят под разные сливы в раковине.Пока нравится.Дошло все целое.
Доставка быстрая в МСК, месяц. Хорошке качество пластмассы, запаха нет. Давление достаточно чтобы пробить засор, очень понравилось исполнение.
Долбит нормально, но засор так и не получилось пробить, видимо строительный материал сливали сверху. Давление отличное, ебашит со всех щелей. Попробую завтра коллеге в ухо спустить