We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect
Wonderful posudka! Beautiful, bright, sweet. Packed store, of course, the conscience. It seems to me the best package, which I met on Ali. I am very happy. Parcel arrived quickly. Thank You
Great quality of the product! I'm very satisfied! All recommends!
Good furniture product, good furniture material, such which the description! It is recommended
Nice quality, bright colours
just like the picture. very beautiful, comfortable and great quality
Good tableware
The shipment was very fast. High quality product material. The cover is very protective
High quality, Heavy Plates in comparison with plastic. THE dishwasher, microwave impossible, but it's not the problem Hope your child will like to eat with this utensil. It was packed super, In the air bag to avoid damage. To Анкары reached 13 days)))
Packaging is good, all firmly fixed. Came for 10 days (ePacket). The tableware cool, but yet I it unpacked, dropped a large plate on the floor. Plate dropped from a height of 70 cm laminate, and then split angle. Not sure that ware long live with полуторагодовалым child and керамогранитным floor.
Love the dishes very cute
100% recommended is very cute and quality nice
great quality, cute design
Custom flew in Minsk for 3 weeks. Sent the colors as ordered. Tableware packaged securely-do not cracked. To a set, as the store, totally no complaints! High Quality and beautiful set. The Only disadvantage of this up-can not be heat in the microwave. I did not take into account, and sorry…
Packed well, but if the gift ASSUME then попроситесь store pack more better or packaging will tear
Arrived in Moscow very quickly. Packed well took the gift
Arrived in Moscow Very quickly. Packed well.